GENERAL CONTRACTING CONDITIONS –

These general contracting conditions regulate the provision of services for the sale of artistic works, services provided through the online store www.hidden-reflections.com whose owner is JAVIER OSES MARTINEZ DE ZUÑIGA, with CIF 72806813Z, address at C / SOTO DE LEZKAIRU Nº 11, ESC. 1 6 31006 PAMPLONA with telephone number (+34) 627 253 764, and email contacto@hidden-reflections.com
, constituting the legal framework that regulates the contractual relationship with the client of this service.
As a customer of the sales service of the products offered on www.hidden-reflections.com, you must first read and accept these general contracting conditions, which can also be viewed and downloaded at any time by the customer.

IDIOM
The online sale services of artistic works with a certificate of authenticity are provided in global territory, with Spanish being the language applicable to this contractual relationship. The CLIENT expressly accepts that the language of the contract that binds the SELLER is SPANISH.

IDENTIFICATION OF THE CONTRACTING PARTIES

These general contracting conditions for the online sales service of artistic works are signed, on the one hand, by JAVIER OSES MARTINEZ DE ZUÑIGA, with CIF 72806813Z, address at C / SOTO DE LEZKAIRU No. 11, ESC. 1 6 31006 PAMPLONA with telephone number (+34) 627 253 764, and email contacto@hidden-reflections.com
hereinafter, the SELLER, and on the other hand, by the CUSTOMER, whose personal data are those entered by him in the product order form. These personal data have been entered directly by the CLIENT, therefore the SELLER understands that they are true, truthful and current data, as requested in the order form, the CLIENT accepts the obligation to provide only truthful, exact, current and current data complete and to update them when necessary so that they remain true, exact, current and complete data.

The SELLER, however, provides the CUSTOMER with the possibility of rectifying the error or inaccuracy in said personal data, if, at the time the order confirmation is sent, the CUSTOMER detects said error, therefore, the CUSTOMER You can respond to the order confirmation email made in the online store www.hidden-reflections.com, rectify or modify said erroneous or incomplete data.

PERSONAL DATA PROTECTION

BASIC INFORMATION ON DATA PROTECTION
RESPONSABLE
JAVIER OSES MARTINEZ DE ZUÑIGA
PURPOSE
Purpose of administrative management of customer and user data of the online store and management of online orders at www.hidden-reflections.com
LEGITIMATION
Consent of the interested party
RECIPIENTS
No data will be transferred to third parties, except legal obligation.
RIGHTS
D º of access, rectification, deletion and opposition and other rights, as explained in the privacy policy
ADDITIONAL INFORMATION
For more information, you can consult our website www.hidden-reflections.com/privacypolicy

TERMS OF SERVICE

These general contracting conditions apply to the online sale service of artistic products offered in the www.hidden-reflections.com store, any modification in said general contracting conditions, or in the offers, special promotions or discounts offered, will be accompanied by a corresponding notice for the CLIENT to consult, read, file or download the specific contracting conditions that are applicable.

In each case, the CLIENT may choose for an image or other artistic work, which is made available on the web, whose price is specified next to the image of the product, formalizing his order by sending the corresponding form electronically provided in the web www.hidden-reflections.com

OBLIGATIONS RELATING TO THE CONSERVATION OF MESSAGES IN RELATION TO TRANSACTIONS CARRIED OUT

Both parties, SELLER and CUSTOMER, expressly undertake to preserve all the information that is made between them, as evidence of transactions carried out electronically, for a period of 12 months.

FORMATION OF THE CONTRACTUAL WILL AND VALIDITY OF THE CONTRACT

These general contracting conditions will become part of the contract at the moment of acceptance by the CLIENT.

E, manifested by sending the order form once you have accessed and activated the corresponding shopping cart.
Therefore, it is necessary for the CLIENT to understand these general contracting conditions and to understand that they are sufficient and sufficient to exclude the error in the formation of consent. Therefore, the CLIENT is required to be at least 18 years old.

DEADLINES

From the moment the CUSTOMER sends his order form through the online store www.hidden-reflfections.com by clicking on the ORDER WITH PAYMENT OBLIGATION button, the SELLER will receive the order and send it to the CUSTOMER, within the maximum period of time 24 hours, confirmation of said order, through an identifying email (“order confirmation”), specifically indicating personal data for the purposes of detecting errors or inaccuracies, as well as the products purchased and the total purchase price + shipping costs and applicable taxes.
Within 24 hours after sending the order confirmation email, a confirmatory email (“purchase order”) will be sent with which the contract is understood to have been formalized and the purchase order for the specified objects will be effective.

SHIPPING AND RECEPTION

THE SELLER undertakes to send the products purchased by the CLIENT within a maximum period of 30 days from the date on which the order is confirmed, to the address provided by the CLIENT.

WAY TO PAY

For the purposes of managing the payment, the following payment systems are made available to the CLIENT:
Payment by credit card or bank card
Payment through PAYPAL system
To the cost of the products, the percentage specified for shipping or transport costs and taxes that is shown in the shopping cart will be added.
Option B: The cost of the products includes shipping costs and applicable export taxes or duties.
The CUSTOMER will receive the invoice together with the product, the certificate of authenticity and the technical data sheet on the product purchased.

RIGHT OF WITHDRAWAL

The CLIENT accepts that the SELLER informs him, through these general contracting conditions, of his rights as a consumer and / or user, in accordance with Law 3/2014, of March 27, which modifies the current legislation for the Defense of Consumers and Users (Law 1/2007, of November 16), as well as in accordance with Law 34/2002, of October 12, on services on the information society and electronic commerce.
In accordance with these regulations, the user is informed that, in accordance with art. 103 of Law 3/2014, on the defense of consumers and users, the CLIENT is told that the products that are sold on the website www.hidden-reflections.com, do not allow the exercise of the right of withdrawal, since in accordance with section c) of art. 103 of Law 3/2014, the CLIENT orders the artistic work with personalized measures, or under the indications made by the CLIENT himself, which excludes the right of withdrawal or the option to return the artistic works that are the object of purchase by the CLIENT.
Read carefully these conditions applicable to the artistic product that is the object of the sale:
In the event that you accept payment for the artistic work, as it is a product that will be prepared in accordance with the measures or conditions customized by the CLIENT, you will not have the right to return the product or the right to a refund of the amount paid;
In the event that the CUSTOMER receives products in poor condition, deteriorated or with a manufacturing defect, THE CUSTOMER must notify the SELLER by email or telephone within 48 hours from receipt of the products that they have been in poor condition , being able to choose, according to art. 111 of Law 3/2014, either for the free return of the products, without added costs, the SELLER returning the amounts paid, or for the refund with a new product, which meets the same quality conditions required for the previous product, completely free of charge and without having to pay new shipping costs or refund costs.
This free return measure will also be applied in the event that the artistic work or product contracted by the CUSTOMER to the SELLER is not available, and the SELLER must supply a product of similar characteristics or similar quality without price increase, except in the cases in which the CLIENT has been duly informed of the unavailability, through the message on the web or through a telephone call or email addressed to the CLIENT from the SELLER expressly communicating the unavailability of the artistic work.

The CLIENT agrees that he will not use the service for illegal purposes. In the case of illegal conduct on the part of the client, THE SELLER may deny the service of sale of its products, returning to the client the amounts entered for said products, if the contract is not finally concluded.

RIGHTS RESERVED ON THE CONTENTS

These general contracting conditions do not constitute a license to the CLIENT for the use of the contents, designs, images, structure, databases, and other information of the website www.hidden-reflections.com whose ownership belongs to the SELLER or its legitimate owners. The CLIENT undertakes to respect the existing intellectual and industrial property rights on the website www.hidden-reflections.com and not to use the contents without prior authorization from the owner. In the same way, the purchase of artistic works does not imply an assignment or license to the CLIENT for the exploitation of the intellectual products acquired, since the sale takes place on copies of original works, the CLIENT being the mere purchaser of the copy and for personal use , not authorized for the reproduction, distribution, public communication or transformation of the same at a commercial level, for which you must contact the owner of the website or the corresponding rights holders and request express and written authorization. Nor do these conditions constitute a license for the use of the name, content, designs, image, of the web, whose ownership belongs to the SELLER or its legitimate owners. The CLIENT undertakes to respect the existing intellectual and industrial property rights on the website www.hidden-reflections.com and not to use the contents without prior authorization from the owner.

PARTIAL NULLITY

If part of these general contracting conditions were contrary to the law, and therefore invalid, it will not affect the other provisions that are in accordance with the law, therefore, the parties agree to renegotiate those clauses or conditions of service that will be void and incorporate them into the rest of the valid conditions.

APPLICABLE LAW AND COMPETENT JURISDICTION

Both parties acknowledge that the legislation applicable to said contract, and to all legal relationships that derive from it, will be Spanish, by express application of the provisions of art. 1262 of the CC. If there are conflicts or discrepancies between the parties regarding the application, interpretation or execution of these general contracting conditions, both parties agree to submit to the extrajudicial conflict resolution systems determined in art. 24.1 of law 1/2007. For this purpose, the following information is made available to the client on the extrajudicial dispute resolution systems related to online consumption.

RESOLUTION OF CONFLICTS ONLINE IN THE MATTER OF CONSUMPTION
In accordance with art. 14.1. of European Regulation 524/2013, the European Union provides an online dispute resolution platform available at the following link: http://ec.europa.eu/consumers/odr.
THE CLIENT may submit their claims through the aforementioned online conflict resolution platform.

MORE INFORMATION, CUSTOMER SERVICE TELEPHONE
For any request for additional information, suggestions, complaints or claims, you can contact HIDDEN REFLECTIONS C / SOTO DE LEZKAIRU, Nº 11 ESC. 1 6 31006 PAMPLONA-ESPAÑA, at the customer service telephone number +34) 627 253 764 or at the email address contacto@hidden-reflections.com